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PDFelement - Edit, Annotate, Fill and Sign PDF Documents

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FAQ For Windows

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For Mac

homeOnline Help > FAQ & Troubleshooting For Windows

Why Does It Ask Me to Purchase OCR Again?

If you are using the program of PDFelement 5.X, and already purchased the OCR plugin. Then you should already received a confirmation email with a registration code of the OCR plugin. So please download and install the OCR plugin, then open a PDF file in the program PDFelement, and click the "Edit">"OCR" button to use your registration information to register it.


If you are using the program of PDFelement 6 Pro, then the OCR function is embedded in it, you do not need to purchase the OCR again. After opening a PDF file in the program, please click the "Edit">"OCR" button to download and install the OCR, then you can start to use it without register the OCR again.

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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