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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

What's the Difference between Yearly Plan and Perpetual Plan for Mac Version?

Perpetual plan is one-time payment and does not include software assurance. You need to pay additionally to get this assurance.  

Yearly plan is yearly payment for the license and includes software assurance. Yearly payment has auto renewal service.

Note: Software Assurance includes product upgrades, technical support, product updates and bug fixes.  

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log