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FAQ For Mac

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homeOnline Help > FAQ & Troubleshooting For Mac

What to Do If the Text Is Not a Straight Line in the Converted Word File on Mac?

After opening the converted word file by Microsoft Word program, please select the text , Control-click it to choose Font > Advanced > Position > Normal. This function will help you align the text.
Sometimes, it may be in Format > Font > Character Spacing > Position> Normal due to different versions of Microsoft Word program.

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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