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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

How Do I Place an Order for PDFelement for Mac?

If you want to place an order for PDFelement, here are the detailed steps:

Step 1: Choose a Plan

Go to the Pricin Page. Choose the proper plan and click the "Buy Now" button.

step 1 to place on order for pdfelement
Step 2: Confirm Product Information

In the next Checkout Page, please confirm the product information.

step 2 to place on order for pdfelement
Step 3: Sign Up or Login Wondershare ID

Now, please create a Wondershare ID account which is used to activate PDFelement and manage users or login with an existing one.

  • For new users: Enter email and set password for creating a Wondershare ID.
  • For old users: Enter your Wondershare ID account email and password.
step 3 to place on order for pdfelement
Step 4: Make Payment

Choose the payment method, enter your Payment information and click "Check Out".

step 4 to place on order for pdfelement
Step 5: Check your Order and Registration Information

Once you make the payment, a "Thank you for your order" page will appear. You can find the order information, registration information and support information on it.

step 5 to place on order for pdfelement

You can also check your email. A registration information email from Wondershare will be sent to your email that you entered in the step 3.

step 6 to place on order for pdfelement
Step 6: Activate PDFelement

Clcik the "Log In or Sign Up" button in PDFelement, enter your Wondershare ID email and password. Now, you can enjoy using the software.

step 7 to place on order for pdfelement

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Volume Licensing Program
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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log