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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

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homeOnline Help > FAQ & Troubleshooting For Mac

What Factors Can Lead to a Converted File to be Output with Poor Quality?

PDFelement for Mac can not only works best with text-only files, but also can work well with images. If you end up with quality issues, it may be caused by the following factors.

  • 1The PDF documents contain many complex elements such as pictures, graphs, etc.
  • 2It is too blurry of the original PDF documents.
  • 3The background color of the text is same as the background of the original PDF files.

It is suggested to try different PDFs to see how they convert differently. Our development team is constantly working to improve the converting quality, and will release new updated versions periodically.

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.