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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

What does the "Redeem" Function do in Wondershare ID Account for Mac order?

"Rdeem" funcaiton is only for customers who bought the software from resellers, Amazon or other third parties who provided the registration code or serial number of PDFelement version 7 to customers. Please refer here to know how to use the Redeem function to activate PDFelement 7 for Mac with registration code or serial number. redeem-success

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log