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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

How do I Manage Users for Team License (Mac Version)?

If you have purchased a Team License with multiple users, please login with your Wondershare ID account to manage your users.

Click the dropdown list of your account email, you will get the "Manage Team" menu, then you can add or delete users as you want according to the quantity that you purchase of your license. You can check each one's details and also export data in your account.

manage-team

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log