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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

How to Activate Mac Version PDFelement 7 with Registration Code or Serial Number

If you receive the registration code or serial number from third parties or our sales and need to activate the software, you need to redeem the license in your Wondershare ID Account firstly. Wondershare ID Account is an account used to activate the software and manage your orders and licenses. 

 

If you do not have Wondershare ID account, please go to

https://account.wondershare.com/auth/account/#/login?brand=pdfelement7&redirect=https://account.wondershare.com/app228970969002146&lang=en-us, find “Create Account” under "Don't have an account?", then, use your email to create an account.

After creating an account or if you already have an account, you can login with your Wondershare ID account to

https://account.wondershare.com/auth/account/#/login?brand=pdfelement7&redirect=https://account.wondershare.com/app228970969002146&lang=en-us, click “Redeem” and choose “Registration code”/”Serial Number”, then, input your registration code or serial number to redeem it. After receiving "Success" notice, you can refresh your page and your license will be showed in "Plans".

 After redeeming your license, follow below link to activate the software.

https://pdf.wondershare.com/faqs-mac/how-to-activate-pdfelement-for-mac-after-payment.html

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log