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FAQs for iOS

This page is dedicated to helping you find the answers you need for PDFelement for iOS, at the same time, it also contains the Community entry, leave your thoughts in the Community.

homeOnline Help > FAQ & Troubleshooting For iOS

Why Does PDFelement for iOS Fail to Register? The Information Does Not Match?

If the PDFelement for iOS fails to register or the information does not match, first of all, please make sure that the email address you registered for is correct and usable.
If the email is correct,you will need to verify whether the installed iOS product is the same as the purchased iOS product. Please install the correct product as shown in the picture.

ios product
Confirm that you have installed the right product. Then copy and paste the registration information to register the correct iOS product version.

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