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FAQs for iOS

This page is dedicated to helping you find the answers you need for PDFelement for iOS, at the same time, it also contains the Community entry, leave your thoughts in the Community.

homeOnline Help > FAQ & Troubleshooting For iOS

What Can I Do If Don't Receive Registration Code after Purchase?

To purchase PDFelement for iOS, users should visit AppStore to search and buy the product. After purchasing the product successfully, users will need to sign up using their Wondershare ID. The email you used to purchase the product is your Wondershare ID. An email with a registration code will be sent to users after the purchase process has been completed. In the event that you did not receive the email with the registration code, you can check the payment process and try to log in again.

Our system does not have access to all the information about the users that purchase from the Appstore because of privacy reasons, Appstore does not share customer information with us. Alternatively, you can try checking your email’s spam folder if you did not receive the email, or you can contact us: https://support.wondershare.com.

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