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Wondershare ID FAQs
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Pre-Sales FAQs
- What Can I Do If I Placed a Wrong Order?
- How Do I Tell The Difference Between A Normal PDF And A Scanned PDF?
- What's the Difference between PDF Converter Pro and PDFelement Pro?
- Where do I Get a Trial Code? When I Use the Trial Version, It Asks for Code.
- Can I Get Business Discount for Volume Purchase?
- Can I Have Formal Invoice for My Order?
- What To Do when I fail to Register?
- How Can I Buy the Multi-User Package?
- Can I Convert a PDF File to an Editable Word File?
- What's the Difference between Yearly Plan and Perpetual Plan?
- How do I Choose Different Plans for Windows Version?
- What's the Difference between Individual Plan and Team Plan?
- Limitations of Wondershare PDFelement Pro Trial Version
- Is PDFelement Professional a 32-bit or 64-bit Program?
- How to Have OCR Function?
- Whether the OCR Function is Available in the Trial Version?
- Why Do I Have the Watermarks Added in My PDF File? How Do I Remove Them?
- Where Can I Check the Price Details?
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Registration FAQs
- How Can I Retrieve the Product That Was Purchased Previously?
- Why Is the OCR Button Still Inactive After Paying for?
- Why Does It Ask Me to Purchase OCR Again?
- Why Does PDFelement Fail to Register? The Code Does Not Match With the Email.
- When I Will Receive the Registration Code after The Purchase?
- Why Does It Still Have Watermarks After Paying for It?
- What To Do If I Don't Receive the Registration Code after Placing the Order?
- How Do I Register PDFelement ?
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Functionality FAQs
- When I Open PDF Files, It Opens PDFelement by Default, How Do I Change This?
- Why Is the Converted File Still Non-Editable?
- Can I Do the Spelling Check When Editing PDF?
- What To Do If the Text Layout Changes When Editing PDF?
- Why Does PDFelement Fail to Work with Arabic Files?
- How to Print a Website to a PDF?
- Why does the Eraser Button Fail to Erase the Text?
- What Do I Do If PDFelement Fails to Edit PDF?
- What Factors Can Cause A Converted File to Be Output with Poor Quality?
- How Do I Open EPUB Files on My Computer or Mobile Devices?
- How do I Cancel My Auto-Renewal Service?
- What Languages does Your OCR Support in PDFelement Pro?
- Why Does PDFelement Stop Unexpectedly?
- How to Get Better Result for Using OCR?
- What Do I Do If OCR Fails to Work?
- How to Add Attachments in PDF?
- How Do I Check And Change The Properties of A PDF file?
- What to Do When the Text Is Not a Straight Line in the Converted Word File?
- How Do I Check to See What Version of Wondershare PDFelement I Have?
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Install/Uninstall FAQs
- How Do I Uninstall PDFelement?
- How Can I Change the Product Interface Language?
- If I Uninstall PDFelement, Will the Files Created by This Product Be Removed?
- What Should I Do If PDFelement 6 Fails to Download or Install Properly?
- What Should I Do If PDFelement Fails to Update?
- How do I Download and Install My Software?