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FAQs for Windows

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homeOnline Help > FAQ & Troubleshooting For Windows

Why Does PDFelement Fail to Register? The Code Does Not Match With the Email.

Please check whether the purchased product and the installed product is the same one, make sure you do not install a wrong product. If you have purchased both of PDFelement 5.X and OCR plugin, please note that PDFelement 5.X and OCR plugin have different registration codes, so please use the correct code to register the correct part.

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