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PDFelement - Edit, Annotate, Fill and Sign PDF Documents

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FAQ For Windows

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homeOnline Help > FAQ & Troubleshooting For Windows

What Do I Do If OCR Fails to Work?

Please install the latest OCR from the link below for Wondershare PDFelement 6 Professional from the link below to try again.

http://download.wondershare.com/pdfelement6-ocrv11.exe

And you can also try to work with some different PDF files to see whether other PDF files can work with the OCR function successfully, and please submit a ticket to send the failed PDF file to use for further analysis.

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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