Call centers are the front line in customer service and are important for most companies. You'll need to have a very specific personality and great communication skills. A call center cover letter needs to display this effectively. There are many different sample cover letter for call center representative jobs. Use this cover letter sample for call center agents to get a good start.
This is a free cover letter template for call center. Free Download and customize it according to the sample text below.
John MannierAddress: xxxxxxxxxxxxxxxxxxxTel: xxxxxxxxxxxxxxxxxEmail: xxxxxxxxLinkedin: xxxxxxxxxxxxxxx
I am very interested in your recently advertised call center job and think I am perfect for the role.
I have five-years-experience in customer service and call center operations including for a large telecommunications company with hundreds of customer queries and issues to attend to every day. Starting as a part-time call center operative, I rose to run a small team and be head-hunted by the previously mentioned telecommunications to lead their call center. That company is moving its operations to a new city and I am looking for something else locally.
With my work at the telecommunications company saw a 40% increase in successful resolution of customer complaints and queries and 45% drop in refunds being issued by my department. This saved the company thousands of dollars over a year period.
That company is relocating offices to a new city, but with my life established here I want to find new work in this area.
Although you work in an industry I have not worked in before, the size of your company and amount of customers you have is a challenge that I would love to take on. I admire your customer service mission and your high-level of attention on social media to customer issues illustrates a commitment to customer service that I would like to be part of.
I would love the opportunity to use my experience as a benefit for your organization and look forward to discussing this with you further.
Kind regards, John Mannier
You can find many different call center cover letter examples to get you started, but the above example has all the elements you need to include to write a successful cover letter for call center agent. The below advice and tips will explain more how to use the call center cover letter sample to succeed.
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Posted by Elise Williams to
Updated: 2022-09-06 10:05:16
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