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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

What To Do If the OCR Fails to Download in PDFelement for Mac?

Please go to the new link below to download the full version product, which has the embedded OCR in it. After installing this new version, there is no need to install the OCR separately now. You can load your PDF file in the new version product and click the OCR button to choose the correct language of your PDF content to use it directly. The right step is that after downloading the dmg file, please double-click the downloaded file to install, in the last step, you will get a pop window, then drag the icon of the progrma and move it to your Applications folder.
http://download.wondershare.com/mac-pdfelement-with-ocr_full841.dmg

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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