Customer Story | Dentegra Seguros Dentales

How Dentegra Seguros Dentales Adopted PDFelement for Spanish-Language PDF Work and Fast Deployment

Dentegra's IT team found that PDFelement's native Spanish support, special-character compatibility, lower cost, and responsive support made it easier to deploy across multiple clinics and equip more teams within budget.

Company Background

Company Snapshot

Industry: Insurance
Business Challenge: Replacing a prior PDF solution with a more cost-effective option that supported Spanish-language operations and efficient deployment across multiple clinics
Primary Documents: PDF documents requiring Spanish-language support and compatibility with special characters
Primary Workflows: Spanish-language PDF use, multi-clinic deployment, and multi-location rollout

Source notes: Dentegra Seguros Dentales Adopts PDFelement

Dentegra Seguros Dentales is a Mexican dental insurance company that has served more than 4 million customers over 18 years through a network of more than 5,000 dentists and optometrists in 240 cities. It is part of the Auna Group, one of Latin America's largest healthcare providers, and is preparing to expand into other medical fields.

During evaluation, the IT team found that PDFelement natively supported Spanish and fully handled the special characters essential to Dentegra's operations. Compared with the previous PDF solution, PDFelement also delivered significant cost savings, helped the company equip more teams without exceeding budget, and made deployment across multiple clinics faster and more efficient, with responsive customer support helping streamline implementation.

Faster

Multi-Clinic Deployment

Deployment across multiple clinics became fast and efficient.

Lower

PDF Software Cost

Significant cost savings allowed Dentegra to equip more teams without exceeding the budget.

Broader

Location Rollout

Dentegra adopted PDFelement in many locations and is looking to extend it to businesses in Peru and Colombia.

How PDFelement Solved Dentegra Seguros Dentales's Workflow Challenges

01

Spanish-Language Operations Needed Better Support

Challenge

Spanish Compatibility Needs

The IT team needed a PDF solution that natively supported Spanish and remained fully compatible with the special characters essential to Dentegra's operations.

Solution

Native Language Support

PDFelement provided accurate Spanish interface translation together with full special-character compatibility.

Results

Faster Multi-Clinic Rollout

The team found a solution that matched its language requirements while supporting faster deployment across multiple clinics.

02

Cost Constraints Limited Broader Team Deployment

Challenge

Budget-Limited Coverage

The prior PDF solution made it harder to equip more teams without exceeding budget.

Solution

Lower-Cost Deployment

PDFelement delivered significant cost savings compared with the prior PDF solution.

Results

Wider Team Access

Dentegra was able to equip more teams within budget and adopt PDFelement in many locations.

03

Software Changes Needed Responsive Support

Challenge

Implementation Support Needs

Switching to new software created the risk of setbacks during evaluation and implementation.

Solution

Responsive Assessment Support

Customer support provided timely and precise responses despite the time difference, helping streamline implementation and support a successful assessment.

Results

Smoother Successful Rollout

Issues were resolved before affecting work progress, and the team completed its assessment successfully.

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