Why is the authorization to WondershareID not successful after purchase?
If you purchase the PDFelement for iOS order, Wondershare ID is not successfully authorized, here are the detailed steps:
Step1: update the software
Don't uninstall the application yet, update the software to the latest version in the App Store;
Step 2: refresh authorization
Enter the personal center and try to refresh the authorization manually;
Step 3: Log in again
Log out, try to restart the application and log in again, manually refresh the authorization;
Step 4: contact customer service
The above methods are not feasible, contact customer service, and inform the customer service staff of the order screenshot, WSID account number, product version number and other information for authorization. Here is the customer service contact address：https://support.wondershare.com.
