PDFelement is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level 'AA' of the Web Content Accessibility Guidelines (WCAG) version 2.1. We are continuously improving the accessibility experience of PDFelement.
Compliance status
PDFelement is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
The most recent evaluation of PDFelement was conducted on January X, 2026.
Preparation of this statement
This statement was prepared on January 12, 2026.
It is based on a comprehensive review of PDFelement conducted by qualified accessibility experts from TÜV SÜD. The testing process included manual audits, automated tool scans, and user scenario validation under real assistive technology environments, covering PDFelement Windows desktop client, the main content area of the user guide webpage and associated PDF documentation.
We will regularly review and update this statement in line with product iterations and certification progress.
Feedback and Contact Information
We value every user's experience. If you encounter any accessibility-related issues while using PDFelement, or have suggestions for improving our accessibility, please contact us via https://www.wondershare.com/about/contact-us.html or send an email to support@wondershare.com We will respond within 5 business days of receiving your feedback and strive to provide alternative access methods or solutions.
Compatibility with browsers and assistive technology
PDFelement is designed to be compatible with the following widely used assistive technologies:
- The latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers;
- In combination with the latest versions of NVDA, Windows Narrator and TalkBack.
Technical Specifications
The accessibility of PDFelement relies on the following technologies to work in conjunction with your browser and any assistive technologies or plugins installed on your device:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Current Accessibility Status
We are undertaking a comprehensive accessibility remediation of the PDFelement software to enhance its support for screen readers, keyboard navigation, high-contrast modes, and voice control, among other assistive technologies.
Currently, some features of the software meet accessibility standards, while certain areas still require improvement, as detailed below:
Achieved Accessibility Features Include:
- Support for mainstream screen readers (e.g., NVDA, JAWS, Narrator) to read interface elements and document content;
- Full keyboard operability, allowing users to perform key functions using Tab, arrow keys, and other keyboard shortcuts;
- Adjustable interface font sizes and high-contrast theme options;
- Document structure supports Tagged PDF, enabling assistive technologies to parse content effectively;
- The official website follows semantic HTML structure to ensure clear navigation and properly labeled elements.
Known Incompatibilities and Areas for Improvement:
- Focus management in certain pop-up windows and dialog boxes is not fully optimized, which may disorient screen reader users;
- Accessibility prompts for some advanced editing features still require refinement;
- Mobile app compatibility with assistive functions on certain Android and iOS versions needs improvement;
- Not all help documentation and tutorial videos are currently equipped with captions or audio descriptions.
Accessibility Is an Ongoing Journey
We are committed to continuous improvement to make our digital products friendly and usable for everyone. Thank you for your understanding and cooperation as we work to enhance the digital experience for all users.