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FAQ For Mac

This page is dedicated to helping you quickly find the answers you need. At the same time, it also contains the entries of Guide and Community for you to check more information.

For Windows

homeOnline Help > FAQ & Troubleshooting For Mac

How do I Create a Wondershare ID for Mac Version?

1. If you have already purchased the product PDFelement 7 for Mac, then you already have a Wondershare ID account, you do not need to create again. The email you used to purchase is your Wondershare ID account email, and you can refer to this FAQ to know how to activate PDFelement for Mac with your Wondershare ID.

2. If you have not purchased PDFelement 7 for Mac yet, you can follow the steps below to create a Wondershare ID account first. After paying for the product, your order information will updated in your account automatically.
Step 1: Please go to Wondershare ID, click the "Create Account" button at the bottom. create-account
Step 2: Enter your Email, Password and Name, and click "Create Account" button. And you will successfully create a Wondershare ID. create wondershare id

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log